Case Study: a major furniture retailer achieves $830K in incremental patio sales with Bazaarvoice Contextual Commerce

a major furniture retailer drives $830K in 30 days with Bazaarvoice

A major national furniture retailer faced visibility issues with its outdoor furniture guide during the critical patio season, limiting potential revenue. They turned to vendor Bazaarvoice and its Contextual Commerce solution to address this challenge.

Bazaarvoice implemented a targeted contextualization campaign using its data library and machine-learning technology to highlight the guide to relevant website visitors. The solution delivered remarkable results in 30 days: messages appeared in over 410,000 sessions, driving an 8.49% revenue lift, a 3.32% increase in conversions, and a 5% lift in average order value. This generated $830,000 in incremental sales for the retailer.