Case Study: Westcoast Warehousing achieves 50% labor cost reduction and major productivity gains with Bastian Solutions' Pick-to-Light

Westcoast Warehousing - Customer Case Study

Westcoast Warehousing, a third‑party logistics provider serving retail customers across California and the West Coast, faced declining productivity as business grew. Bulky products that required two hands made large handheld barcode scanners impractical, and processing screens on legacy scanners created language barriers that increased training time and errors. To meet higher client demand while improving pick time per SKU and lowering labor costs, Westcoast Warehousing engaged Bastian Solutions.

Bastian Solutions recommended and implemented a pick‑to‑light system paired with ExactaWCS order fulfillment software to replace the handheld system. The solution cut labor costs by 50%, nearly eliminated operator training time, reduced error rates, and significantly improved picking productivity. Bastian Solutions’ implementation delivered measurable efficiency and quality gains for Westcoast Warehousing.

Westcoast Warehousing