Case Study: CVS Pharmacy achieves scalable e‑commerce fulfillment and reduced cost-per-order with Bastian Solutions

CVS Pharmacy - Customer Case Study

CVS Pharmacy, facing a 50% surge in online sales volume, needed a more efficient e‑commerce material‑handling system to reduce cost per order, improve operator ergonomics, and provide real‑time order and inventory information. CVS Pharmacy engaged Bastian Solutions, which proposed a high‑speed small‑item sorter, an Auto Manifest shipping system, and the Exacta Order Management System integrated with the existing WMS.

Bastian Solutions installed the sorter, Auto Manifest, and Exacta OMS integration to create a modular, scalable fulfillment system that met the 50% growth and seasonal peaks, improved ergonomics for operators, and minimized cost per order handled. The integrated solution also delivered real‑time web visibility into WMS inventory and order status, faster and more accurate fulfillment, and the ability to incorporate future technologies.

CVS Pharmacy