Case Study: AT&T achieves rapid, fully automated fulfillment across 4 distribution centers for a 19M-order U-Verse rollout with Bastian Solutions

AT&T - Customer Case Study

AT&T needed to equip four distribution centers to support a 19 million‑household U‑Verse product rollout on an aggressive six‑month schedule, with ERP and network response times capable of supporting real‑time automation. Bastian Solutions was selected to deliver the distribution center automation solution, deploying technologies such as the Exacta warehouse control system, PictureView pick‑to‑light displays, motorized roller conveyors, sorters, omni‑directional scanners and automated print-and-apply labeling stations.

Bastian Solutions implemented the integrated automation across AT&T’s Lancaster, South Bend, San Leandro and City of Commerce sites, enabling full automation and meeting the new product order demands. The new system achieves the design throughput of 28 cartons per minute, reduced picking operations to only 20 operators during a single shift (with flexible staffing), and improved traceability so specific serial numbers can be accurately tied to shipped customers.

AT&T