Case Study: Amway achieves 27% increase in daily cartons processed with Bastian Solutions

Amway - Customer Case Study

Amway — a leading direct seller of nutrition, wellness, beauty, and home care products — faced an aging material handling system at its Santa Fe Springs, CA Regional Service Center that caused slow processes, increased errors, no carton tracking or inventory control, and longer fulfillment times. Amway engaged Bastian Solutions to modernize the site with a new material handling system, leveraging technologies such as a warehouse control system, RedPrairie WMS, ZIPline accumulation conveyor, over 4,000 feet of conveyors, pick-to-light, voice picking, inline weigh scales, carton erectors and automated document inserters.

Bastian Solutions implemented the integrated solution and delivered measurable improvements: a 27% increase in daily cartons processed, capacity to handle more than 12,000 cartons per day, decreased customer wait times, greater staff flexibility and cross-training, and streamlined, standardized processes — all driven by the new Bastian Solutions material handling system and supporting technologies.

Amway