Case Study: Merseyrail achieves simplified email security and hybrid workforce protection with Barracuda Networks

Protecting the hybrid workforce for leading UK rail company Merseyrail

Merseyrail, the UK commuter rail operator serving over 20 million passengers across 68 stations with about 1,200 staff, faced rising email threats targeting both back-office and frontline hybrid workers. A small IT team struggled with a previous solution that required daily manual administration and left the business exposed to phishing, credential theft and ransomware risk.

Merseyrail deployed Barracuda Email Protection (gateway defense, AI-powered impersonation protection and domain fraud protection) alongside Barracuda Cloud-to-Cloud Backup and archiving, with deployment completed in days. The suite cut management from daily to monthly checks, needed no staff training, blocks roughly 40,000 malicious inbound emails per month (about a quarter of inbound mail), provides seamless Microsoft 365 backup and recovery, and has driven contract renewals and consideration of further Barracuda tools.

Merseyrail

Ian Johnson

Senior IT Portfolio Manager