Case Study: Unikal Tech Partners achieves business growth and customer satisfaction with Barracuda Networks' Managed XDR

Lighting a pathway to business growth and customer satisfaction for Unikal Tech Partners

Unikal Tech Partners, a Spain‑headquartered group of specialist IT companies (including Grupo Active) serving over 1,000 SMB customers, was struggling with disjointed point solutions, heavy admin overhead, overwhelming alert volumes and no dedicated in‑house SecOps—leading to false positives, wasted time and security gaps.

They implemented Barracuda Managed XDR, a 24/7 SOC‑backed extended detection and response platform that was deployed within 24 hours to unify visibility across endpoints, cloud, email and servers. The service reduced false positives and response times, freed Unikal’s IT teams for higher‑value work, strengthened customer trust and created a new, easy‑to‑sell managed revenue stream that is driving business growth.

Unikal Tech Partners

Aaron Anciones García

Chief Information Officer