Case Study: United Rentals achieves a seamless 2,500-device handheld upgrade with Barcoding

United Rentals Improves Routing and Vehicle Utilization

United Rentals, the world's largest equipment rental company, faced the daunting challenge of replacing thousands of outdated handheld devices used by its drivers for route optimization across North America. They partnered with Barcoding, Inc. to manage the complex, large-scale procurement and deployment of new hardware without causing significant operational downtime.

Barcoding's project management team implemented a comprehensive deployment plan for Samsung S5 handhelds, which included detailed scheduling, communications, and contingency strategies to ensure a smooth rollout. The result was the successful deployment of 2,500 devices with zero misconfigurations, minimizing downtime and improving driver efficiency, accuracy, and connectivity. Barcoding continues to manage the spare device pool to further minimize any future disruptions for United Rentals.

United Rentals

Mark Moss

Systems Analyst