Case Study: Metro North Hospital and Health Service achieves streamlined board meetings and faster document review with Azeus Convene

Metro North Hospital and Health Service Says Convene Benefits Executives in Healthcare Sector

Metro North Hospital and Health Service (MNHHS), the largest of Queensland’s sixteen Hospital and Health Services serving nearly 900,000 people, needed a secure, multi‑platform board meeting solution to replace a document‑library approach with Box. Facing about 30 board and committee meetings a year with an average of 15 participants, MNHHS sought a tool trusted by other government agencies and simple enough for all directors to use. They selected Azeus Convene (Convene) in August 2016 to meet those needs.

Azeus Convene implemented its board portal with Meetings and Review Rooms, calendar integration, real‑time notifications, and 24/7 support, plus a responsive enhancement (print from iPad) requested by MNHHS. Administrators now distribute board papers a week in advance, board members can review and comment on the go, and even the least tech‑savvy users required only about 10 minutes of coaching. The result is faster document review, elimination of bulky paper packs, better engagement across ~30 meetings/year (≈15 participants each), and a competitively priced solution compared with other providers.

Metro North Hospital and Health Service

Jane Albatal

Board Secretary