Case Study: Taziki’s Mediterranean Cafe achieves stronger frontline behavior change with Axonify

Why switching to Axonify was a critical ingredient that drove success and meaningful human connection

Taziki’s Mediterranean Cafe needed a better way to train frontline employees than its old one-and-done approach, which left staff without easy access to information and made it hard for managers to identify knowledge gaps. The company turned to Axonify, using its frontline-focused LMS to support on-the-job learning and behavior change.

With Axonify, Taziki’s introduced searchable learning and insights that helped employees find answers on their own and gave managers better visibility into what people knew and where coaching was needed. The result was stronger adoption, improved self-service behavior, and positive feedback from franchisees, with Axonify’s Recognition Pins further boosting team connection and collaboration across the workforce.

Taziki’s Mediterranean Cafe

Amy Parman

Senior Director of People Operations