Case Study: Walmart achieves a 54% reduction in recordable incidents with Axonify

Walmart Achieves Unprecedented Safety Results by Building Employee Knowledge and Translating it Into Job Action

Walmart, a global retail leader with one of the largest distribution networks and private trucking fleets, needed to reduce safety incidents, lower injury costs, and build a world-class safety culture across a multi-generational workforce. Leadership aimed to boost employee knowledge and retention, keep safety top of mind during shifts, engage associates consistently, and predict at-risk behaviors before incidents occurred.

Walmart rolled out the Axonify Employee Knowledge Platform to 75,000+ associates in 150+ distribution centers—daily 3–5 minute gamified microlearning plus on-the-job behavior observations that personalize reinforcement and immediately adjust training. The program drove a 54% reduction in recordable incidents, 96% positive behavior observations, 91% average voluntary participation, a 15% increase in safety knowledge, an 8% rise in confidence, and more than a 50% drop in lost time, with DART and incident rates now well below industry averages.

Walmart

Ken Woodlin

Vice President, Supply Chain