Case Study: Northgate González Market achieves improved food-safety compliance and daily associate engagement with Axonify

Northgate González Market - Customer Case Study

Northgate González Market, a chain of supermarkets across Southern California, faced gaps in food-safety knowledge despite occasional corporate trainings. Saul Campos, a store director, found that one-off sessions left employees forgetting procedures within weeks, creating repeated retraining and inconsistent safe work practices.

By rolling out Axonify’s daily, gamified microlearning and manager-led participation, the store built routine reinforcement, real-time reporting and targeted coaching. The result: stronger knowledge retention, measurable participation and store rankings, visible behavior change (including a formerly resistant associate who improved), better detection of safety issues during walks, and a culture of peers checking each other — “When they’re using Axonify every day, they get more knowledge and remember it.”

Northgate González Market

Saul Campos

Store Director