Case Study: Festival Foods achieves 94% employee participation and improved customer service with Axonify

Feeding Associates Daily Bites of Modern Training to Improve Customer Service and Scale a High-growth Strategy

Festival Foods, an employee- and family-owned grocery chain committed to high-quality products and service, needed a way to drive employee engagement to improve safety and customer service best practices while scaling a high-growth strategy.

By rolling out Axonify’s modern microlearning platform to more than 7,000 employees and making it part of the company culture, Festival Foods achieved 94% voluntary participation, an 80% knowledge level, and streamlined onboarding—delivering measurable improvements in safety, service consistency, and operational readiness.

Festival Foods

Patric Meyer

Learning and Engagement Developer