Case Study: Southeastern Grocers achieves 90% reduction in age-restricted sales incidents with Axonify

Cashing in on modern learning achieves business goals

Southeastern Grocers, operator of BI-LO, FRESCO Y MÁS, Harveys and Winn-Dixie, is one of the largest conventional supermarket chains in the U.S., with stores across seven southeastern states and a workforce of 45,000. The company needed an ongoing training program to engage and educate a large, geographically dispersed employee base and improve frontline performance.

They rolled out an integrated-yet-layered training solution to unify employees and support leaders, resulting in 95% voluntary participation, a 15% knowledge lift and a 90% reduction in age-restricted sales incidents—helping fulfill the company’s goal of creating a great place to work and shop.

Southeastern Grocers

Elizabeth Thompson

Chief People Officer