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76 Case Studies
Case Study: Toys“R”Us Canada reduces safety incidents by 60% with Axonify microlearning
A Axonify Case Study
Building Employee safety and customer service with micro-sized bites of Training
Toys"R"Us Canada, the world's largest dedicated toy retailer with 81 full‑size stores, needed to instill a culture of learning across a multi‑generational workforce and busy store schedules.
They deployed Axonify’s progressive microlearning to deliver bite‑sized training on product knowledge, omni‑channel selling, customer service and safety—yielding a 60% reduction in safety incidents, 6.6k employees engaging each shift and a 91% participation rate. VP HR Mary Hewton notes Axonify’s integrated, bite‑sized approach is well suited to today’s retail environment.
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Toys“R”Us
Mary Hewton
VP HR, Toys R Us