Case Study: At Home achieves consistent, scalable training and stronger teams with Axonify

At Home - Customer Case Study

At Home is a growing home décor retailer with 100 stores across 28 U.S. states. Store manager Renee Walker—responsible for training, onboarding and day-to-day operations for a 20–22 person team—faced the challenge of inconsistent training, knowledge gaps, and the need for a scalable way to ensure every store delivered the same policies and customer experience.

By adopting Axonify, Renee used a searchable DiscoveryZone library, short interactive microlearning modules (most under five minutes) and targeted broadcast messages to deliver one consistent message to every team member. The result: higher-caliber associates who continuously learn small but important details, easier on‑the‑floor training for managers, and a scalable, standardized approach that helps ensure a consistent customer experience across locations.

At Home

Renee Walker

Store Manager