Case Study: Euroins streamlines hardware updates and remote support with Axence nVision

Streamline the process of hardware updates with Axence nVision

Euroins, an insurance company with over 87 offices, faced challenges in streamlining hardware and operating system updates, providing efficient remote support, and protecting sensitive data. To address these issues, they partnered with vendor Axence Global to implement the Axence nVision® IT management suite.

The solution from Axence provided comprehensive modules for inventory, user management, and a predominant HelpDesk with built-in remote access. This streamlined hardware updates, saved tens of work hours weekly through faster support, and enhanced data security monitoring. The implementation successfully improved operational efficiency and customer satisfaction for Euroins.

Euroins

Diana Todorova

Chief Information Officer