Case Study: Lockton achieves scalable employee recognition and talent visibility with Awardco

Full coverage recognition with Lockton

Lockton, a global financial services firm, needed a better way to recognize employees across a large and growing workforce spread across 36 states and more than 130 offices. Its previous recognition process was manual, inconsistent, and time-consuming, relying on emails, spreadsheets, and physical gifts that were easy to miss and difficult to track. Lockton turned to Awardco to modernize employee recognition and support a more inclusive, scalable culture.

With Awardco’s automated recognition platform, Lockton integrated birthdays, service anniversaries, peer-to-peer recognition, nominations, and reward programs across Outlook, Microsoft Teams, HRIS, and mobile channels. The result was strong adoption—95% in the first six months—plus 30+ administrative hours saved each month, over 7.6 recognitions sent per user on average, and two weeks of tax audit time eliminated. Awardco also gave Lockton better talent visibility, improved remote engagement, and IRS-compliant tracking for gifting and rewards.

Lockton

Mallory Pence

Marketing Manager