Case Study: Fremont Bank achieves automated, scalable employee recognition and 100%+ social engagement with Awardco

Fremont Bank - Customer Case Study

Fremont Bank, a California retail and commercial bank with 1,000+ employees across 20 locations, needed a scalable, modern way to support employee recognition—its legacy write‑in and catalog programs lacked tracking, automation, and reporting. To replace those manual processes, Fremont Bank selected Awardco’s all‑digital recognition platform to standardize and expand social, manager and service award programs.

Using Awardco, Fremont Bank automated previously manual workflows and unified recognition on a single platform, enabling employees to recognize peers more often and redeem rewards from Awardco’s network (including millions of Amazon items). Since implementation they’ve recorded ~3,000 recognitions, seen social and manager recognitions rise over 100%, reduced administrative effort, and remained prepared when 80% of the workforce shifted to remote work.

Fremont Bank

David Medina

Director of Total Rewards