Case Study: Americare boosts engagement and retention with Awardco

Americare - Customer Case Study

Americare, a senior care provider with more than 4,000 caregivers across five states, needed a recognition solution that fit its compassionate culture and worked for a largely deskless workforce. Its legacy platform felt clunky, generic, and hard to use, while turnover and caregiver retention remained major challenges. Americare turned to Awardco to replace it with a branded, accessible employee recognition program.

Awardco helped Americare launch its “High Five Club” recognition platform organization-wide, complete with mobile and SMS access, automated programs, custom rewards, and career-development incentives. The rollout finished a month ahead of schedule and quickly drove strong adoption, including an 89% login rate and 112.4% recognition rate, while also contributing to reduced overall and first-90-day turnover.

Americare

Mary Eaves

Senior VP of Operations (Assisted Living Division)