Case Study: 4Refuel strengthens safety and employee engagement with Awardco

4Refuel - Customer Case Study

4Refuel, a leading North American mobile on-site refueling provider, faced the challenge of unifying its scattered recognition programs and engaging a 75% frontline workforce that lacked daily computer access. They needed a modern, accessible solution to strengthen safety culture, improve retention, and create a cohesive company-wide experience. To address this, they partnered with Awardco to create a centralized platform.

Awardco’s solution was the 4Recognition platform, which consolidated over ten programs into a single, mobile-friendly hub. This centralized system from Awardco led to impressive results: a 24.6% reduction in employee turnover, a 55% improvement in safety (Recordable Injury Frequency), and a 32% increase in customer NPS scores. The platform achieved an 84% monthly login rate, demonstrating high engagement and helping to foster a safer, more connected, and recognized workforce.

4Refuel

Marna Lagerquist

Manager, Talent Acquisition and Development