Case Study: Bridge Community Health Clinic achieves 86% faster invoice approvals and 2-day invoice processing with AvidXchange

Shifting to AP Automation, Healthcare Provider Speeds Up Invoice Approvals by 86 Percent

Bridge Community Health Clinic, a health and dental provider in Wausau, Wisconsin, struggled with slow, paper-based accounts payable: checks over $20,000 required the treasurer’s in-person signature, often causing two- to three-week payment delays and frequent missing or hard-to-track invoices. Finance director Roger Rego and his team needed a faster, more transparent way to approve and track vendor payments.

They implemented AvidXchange (AvidPay and AvidInvoice) alongside their Blackbaud system, enabling remote approvals via PC or smartphone, automated logging, and paperless invoice processing. As a result, the clinic now handles 250–300 invoices in roughly two days instead of two weeks (an 86% reduction in processing time), improves vendor payment speed—critical during the pandemic—and gains real-time visibility for budgeting and finance operations.

Bridge Community Health Clinic

Roger Rego

Finance Director