Case Study: Trellis Fifth Avenue achieves 77% faster invoice approvals and uninterrupted remote vendor payments with AvidXchange's AvidStrongroom

On the Beach Using His Smartphone, HOA Board Member Approves Invoices

AvidXchange’s AvidStrongroom helped Trellis Fifth Avenue, a San Diego condominium HOA, solve slow, paper‑dependent accounts-payable processes that delayed vendor payments and limited board visibility. Board member Jason King even approved invoices from his smartphone while on vacation — illustrating the need for remote approval, better auditability and faster vendor payments.

By automating invoice capture, routing and payment, AvidStrongroom cut average approval-to-payment time from 30 days to 7 days (a 77% reduction), enabled King to approve 485 invoices remotely, and provided easy access to historical spending for accurate budgeting (e.g., uncovering $32K in actual insurance costs versus an $80K budget). The solution maintained seamless payment workflows during the pandemic, increased control and visibility for the board, and became a key selection criterion when choosing a management company.

Trellis Fifth Avenue

Jason King

Board Member