Case Study: Medium Enterprise Health Care Company achieves 50–60% reduction in invoice and payment processing costs with AvidXchange (AvidInvoice)

Medium Enterprise Health Care Company - Customer Case Study

A medium-enterprise health care company with 18 locations providing primary, dental and behavioral health services—using Microsoft Dynamics GP—turned to AvidXchange after 1–3 years as a client to address major pain points: eliminating paper, tightening controls and compliance, streamlining processes, and making audits easier.

By automating accounts payable with AvidInvoice, the organization gained better visibility into spend, stronger controls, and scalability for growth, while cutting invoice and payment processing costs by 50–60% and improving invoice approval efficiency by about 80%. Staff reported significant time savings, easier anytime/anywhere access, and a permanent improvement in operational efficiency.