Case Study: Piedmont Service Group achieves faster, paperless AP processing with AvidXchange

How Taking AP Paperless Empowers a Mechanical Services Company to Save Time and Gain Visibility

Piedmont Service Group, a mechanical services company, was overwhelmed by thousands of paper invoices, slow purchase order matching, and limited visibility into where invoices and payments stood. The manual AP process wasted time, created frustration, and made it difficult for the CFO and accounting team to quickly answer stakeholder questions. Piedmont Service Group turned to AvidXchange for invoice and payment automation to streamline accounts payable.

AvidXchange implemented paperless invoice processing and payment automation with 3-way matching and integration with Microsoft Dynamics GP, eliminating the need to write and mail checks. The results included faster processing, remote AP management, and reduced staffing needs: invoices that once took two days to process could now be handled in two hours. AvidXchange also gave Piedmont Service Group greater visibility and control, helping the team identify payment status and holdups more easily.

Piedmont Service Group

Ken Oesch

Vice President and Chief Financial Officer