Case Study: Gates Hudson Community Management achieves AP efficiency and more client service time with AvidXchange

How Automation Empowers a Community Association Management Firm to Better Serve its Multi-Million-Dollar Portfolio

Gates Hudson Community Management, now known as Keymont Community Management, struggled with a time-consuming manual accounts payable process that required staff to open mailed invoices, enter data by hand, and rely on paper checks for payments. The company needed a more efficient way to manage AP across its multi-million-dollar portfolio, and turned to AvidXchange and its invoice and payment automation solutions integrated with Vantaca.

AvidXchange implemented automated invoice and full-service payment processing, allowing suppliers to send invoices electronically and enabling AvidXchange to handle payments on Keymont Community Management’s behalf. The result was a major time savings and a streamlined workflow, reducing the support needed from several full-time staff to just two and freeing employees to focus more on serving clients and managing properties.

Gates Hudson Community Management

Tracy Timonere

Director of Training and Quality Assurance