Case Study: LAFCU achieves paperless, streamlined accounts payable with AvidXchange

How a Leading Credit Union Streamlined Accounts Payable Processes and Divorced Paper

LAFCU, a not‑for‑profit credit union in Lansing, Michigan with 10 branches, ~$950M in assets and 72,000+ members, faced slow, paper‑based accounts payable processes rooted in spreadsheets and manual checks. CFO James McHale reported spending 1.5 hours weekly reconciling check registers while a senior accountant spent 60–75% of her time on AP, and the team lacked visibility into outstanding invoices.

In spring 2022 LAFCU implemented AvidXchange’s AvidAscend and AvidPay, fully integrated with their MDT‑hosted Symitar Episys core, moving to a paperless invoice‑to‑pay workflow and leveraging a large supplier payment network. Within months AP became faster and more visible, approvals moved quickly, vendors appreciated electronic payment options, and the finance team regained time for strategic work with more predictable, accurate reporting.

LAFCU

James McHale

Chief Financial Officer