Case Study: Equity Office achieves $1M in savings and centralized telecom management with AvidXchange

Commercial Real Estate Firm Drives Down Costs and Increases Efficiency with AvidTelecom Expense Management Solution

Equity Office, a national commercial real estate firm managing more than 59 million square feet across 400+ buildings, faced fragmented telecom processes that made it nearly impossible to identify inventory and expenses. Property managers tracked services differently, forcing months of manual audits across hundreds of inconsistent spreadsheets and revealing widespread unused services and unnecessary charges.

Equity implemented AvidTelecom (Asentinel) expense management to create a centralized telecom inventory that integrates with Accounting and HR, audits invoice line items against inventory, contracted rates and business rules, and manages provisioning and disputes in one application. Implementation took less than three months and produced rapid ROI: $166K saved and 400 unused lines disconnected in the first four months, and roughly $1 million in total savings over 2½ years.

Equity Office

Chavdar Momchev

Director of Data & Voice Communications