Case Study: Terra Holdings sustains business continuity and accelerates invoice processing 33% with AvidXchange

AvidXchange Software ‘Absolute Life Saver’ for Terra Holdings, LLC

Terra Holdings, the parent company of Brown Harris Stevens Residential Management and Halstead Management, faced an unexpected accounts-payable surge during the COVID-19 pandemic: instead of fewer invoices, their 18-person AP team saw monthly volume rise to 11,000–12,000 as buildings purchased plexiglass, PPE and extra cleaning supplies. With staff working remotely, maintaining timely payments and visibility into the process became a critical challenge.

Because Terra had converted to AvidXchange (AvidPay and AvidInvoice) in 2017, they automated approval workflows (2–8 approvers), avoided hiring additional staff, and sped invoice processing by about 33%. The result was uninterrupted business continuity, on-time vendor payments that preserved supplier relationships, full transparency into invoice status, and much simpler remote audits for 30+ CPA firms.

Terra Holdings

Greg Zammit

Executive Vice President