Case Study: Island Hospitality Management achieves 37 hours saved per week and 80% faster invoice processing with AvidXchange

Avidxchange helps hotel operator save 37 hours each week, cut processing time by 80 percent

Island Hospitality, a West Palm Beach–based operator of 170 hotel properties tied to major brands, faced a crushing accounts payable burden after doubling in size. Manual invoice processing, in‑house check runs and repetitive audit requests left the AP team overloaded and unable to scale efficiently.

The company deployed AvidInvoice and AvidPay (and later AvidUtility), which cut invoice processing from 18 days to 3 (an ~80% reduction), saved about 37.5 work hours per week, eliminated late fees on utilities, and allowed staff to move from data entry to strategic roles. The cloud-based system also enabled 24/7 remote approvals during COVID and simplified audits with customizable report exports.

Island Hospitality Management

Brian Murphy

Director of JD Edwards Business Services