Case Study: Providence Management Company speeds payments and saves hours with AvidXchange's AvidPay

AvidPay Makes ‘Daunting Payment Task’ More Efficient for Real Estate Company

Providence Management Company, an Illinois real estate firm, originally adopted AvidPay from AvidXchange in 2013 but switched to another AP system in 2017. That replacement led to late payments, high fees, complex reconciliation and wasted finance-team time, so the company returned to AvidPay in 2020 to address these persistent inefficiencies.

Reintegrating AvidPay in under six weeks restored faster, more accurate payment processing—eliminating paper checks, postage and manual reconciliation—and now handles about 1,900 payments per month. The automation cut several hours of weekly work, improved vendor relationships, helped avoid mail-related slowdowns, and gave the finance team time for more strategic tasks.

Providence Management Company

Kelly Shoemake

Operations Managers