Case Study: G-Star achieves unified global communications and lower IT costs with Avaya Cloud Office

G-Star lowers telecom costs with Avaya Cloud Office and quarterly automatic updates

G-Star, a global clothing retailer, faced challenges with its aging and disparate phone systems. The company needed a reliable communications platform across its multiple global locations to reduce the burden on its lean IT team and eliminate the added costs of maintaining hardware. They turned to Avaya to implement a solution.

Avaya implemented its Avaya Cloud Office solution, providing a flexible, cloud-based system for calls, messaging, and meetings. This transition improved brand reputation with always-on customer support, created cost savings with a subscription model, and eased the IT burden with an intuitive admin interface. The customer also achieved a lower total cost of ownership compared to their legacy system.

G-Star