Case Study: Epic improves new hire onboarding and engagement with Avature

How Epic Turned New Hire Onboarding Into a Candidate Experience Dream

Epic, a healthcare software company, wanted to improve its new hire onboarding experience, especially for entry-level hires who often accepted roles four to twelve months before their start dates. With outdated communication methods like snail mail, email overload, and a Facebook group for networking, Epic needed a more seamless, engaging, and branded way to keep candidates excited before day one. They were already using Avature ATS and CRM, and turned to Avature to extend that experience into onboarding.

Using Avature Onboard, Avature Employee Engagement, and an onboarding portal, Epic automated preboarding communications, created moderated networking spaces for each new cohort, and centralized key resources like benefits, training, relocation details, and required forms. The results included a more personalized and efficient experience for new hires, more than 100 hours saved annually for HR through centralized relocation support, over $50,000 saved in stamps, over $30,000 saved in handbook materials, and a major reduction in paper and manual mailing work.

Epic

Jeff Sonntag

Recruiter and Recruiting Systems Administrator