Case Study: Wayfair achieves faster high-volume hiring with Avature

How Automation Revolutionized Wayfair’s High-Volume Recruitment

Wayfair, one of the world’s largest home retailers, was facing surging hiring demand and an overworked talent acquisition team. Its patchwork of homegrown and third-party recruiting tools had reached its limits, leaving recruiters buried in manual admin work and candidates waiting too long in the process. Wayfair turned to Avature’s ATS and CRM to replace its outdated stack and support high-volume recruitment.

Avature implemented a 12-month transformation that automated more than 70% of Wayfair’s talent acquisition workflow, including application screening, assessment scoring, interview scheduling, background check tracking, and offer-to-hire tasks. The results were significant: overall time to fill dropped by 72%, time in application review fell from 17 days to 2, screening interview scheduling time fell from 18 days to 6, and total open jobs decreased by 11% even as hiring demand continued to rise.

Wayfair

Hannah Rebecchi

Senior Manager of Talent Acquisition Technology