Case Study: Schaeffler achieves faster collaboration and innovation with Atlassian Jira Service Desk

Schaeffler grows Atlassian users 10x with Atlassian Jira Service Desk

Schaeffler, a German automotive component manufacturer, faced intense competition and the challenge of merging with Vitesco Technologies, which required unifying teams, systems, and ways of working. To drive greater efficiency and innovation, they partnered with Atlassian to migrate to a centralized System of Work using Atlassian Cloud.

The solution from Atlassian involved consolidating tools onto their cloud platform, including Jira, Confluence, and the Teamwork Collection with Loom, as well as implementing Rovo for AI-powered assistance. This resulted in a 10x growth in Atlassian users, significantly improving collaboration, governance, compliance, and productivity. The migration also allowed Schaeffler to retire redundant tools, leading to substantial cost savings and a more unified, future-ready operation.

Schaeffler