Case Study: ATC achieves streamlined quality control and audit-ready compliance with Assignar

ATC uses Assignar to Manage Quality Control

ATC, a traffic management provider in Lilydale, Victoria, faced growing operational strain as demand and headcount increased. Before using Assignar, ATC processed thousands of quality and safety forms manually, relied on a disconnected diary system that required bulk SMS to communicate job allocations, and needed staff to come into the office for inductions — all of which made quality control, communication and audit readiness time-consuming.

Assignar delivered an integrated platform: configurable form rules that flag only forms requiring action, a Fieldworker app that lets workers accept shifts and complete digital inductions with e-signoff, and consolidated reporting compatible with Excel. As a result, ATC now only reviews problematic forms, has reduced the number of SMS messages sent weekly, cuts site visits for inductions, and maintains audit-ready records that support ISO 9001, 14001 and 45001 compliance — outcomes ATC attributes directly to Assignar.

ATC

Melinda

Operations Manager