Case Study: Seattle Parks and Recreation achieves unified management of 40,000+ park assets with AssetWorks EAM

Why Seattle Parks and Recreation is Advancing with Enterprise Asset Management

Seattle Parks and Recreation (SPR) manages a 6,200‑acre system of 400+ parks, trails and facilities across the city, but relied on non‑integrated work order and asset systems that caused duplicate effort, poor data quality and limited reporting. SPR sought an easy‑to‑use, configurable enterprise asset management solution that would integrate with existing systems and improve maintenance tracking and efficiencies.

SPR selected AssetWorks Enterprise Asset Management to consolidate asset and work‑order data into one system. SPR has already loaded about 20,000 assets (with ~40,000 expected), enabled field crews to record tasks and hours on tablets, and applied clear rules for asset inclusion; ongoing rollout (including a Capital Planning Module) has improved data quality, operational efficiency and maintenance tracking while backed by strong post‑implementation support.

Seattle Parks and Recreation

Pam Banks

Asset Management and Work Order Project Manager