Case Study: Rick’s Oilfield Hauling achieves increased operational efficiency and real-time fleet visibility with AssetWorks Field Service Solution

Rick’s Oilfield Hauling Continues to Prosper in an Economic Downturn

Rick’s Oilfield Hauling, based in Redwater, Alberta, is a 36‑year veteran in transporting crude, dilbit, condensate and produced water. During an economic downturn the company was hampered by paper‑based processes that caused errors in field tickets, poor truck visibility, duplicate data entry and slow billing, making efficient dispatch and customer service difficult.

By implementing AssetWorks Field Service Solution, Rick’s moved to electronic field tickets, real‑time truck tracking and automated job uploads to accounting, eliminating duplicate entry and speeding billing. The easy implementation and 24/7 support improved resource management and routing, kept more trucks loaded both ways, increased operational efficiency and delivered a rapid return on investment.

Rick's Oilfield Hauling

Darryl Enders

Supervisor of Operations