Case Study: East Bay Municipal Utility District achieves time and space savings with AssetWorks KeyValet

How the East Bay Municipal Utility District Saves Time and Space with Customized Motor Pool Management

East Bay Municipal Utility District (EBMUD) provides drinking water to about 1.4 million people and wastewater services to over 685,000 customers across the East Bay. Their motor pool operated two lots with manual check-out processes (a punch clock and emailed forms tracked in Outlook), causing long blocked reservation windows, inefficient vehicle use, and a special parking constraint—tandem parking—that required users to pick specific vehicles.

EBMUD implemented AssetWorks KeyValet integrated with FleetFocus to automate reservations, check-out, billing and maintenance while allowing customized vehicle selection to accommodate tandem parking. The solution delivered real-time availability, reduced administrative labor, maximized limited lot space, required minimal training, and produced immediate, positive user feedback as vehicles became available as soon as they were returned.

East Bay Municipal Utility District

Daniel Galan

Systems Support Analyst