Case Study: St. Charles Parish, Louisiana achieves paperless, proactive asset management with AssetWorks EAM

How St. Charles Parish is Going Paperless with AssetWorks EAM

St. Charles Parish, Louisiana, a government public works department responsible for maintaining over 60,000 assets, faced fragmented, paper-based processes that left them unable to track lifecycle costs, distinguish repair versus preventive expenses, or produce timely reports. Relying on staff memory and filing cabinets, the team operated reactively with no preventive maintenance schedule and struggled to respond to internal and public information requests.

The Parish implemented AssetWorks Enterprise Asset Management (EAM) and the EAM Connect mobile app in a phased rollout (20 current mobile users, with 100+ employees planned), moving field staff to LTE-enabled devices and enabling remote updates. The result: consolidated asset histories, cleaner data, faster and more accurate reporting, a shift from reactive to proactive maintenance, reduced errors, streamlined schedules, and a significant step toward going paperless.

St. Charles Parish, Louisiana

Terry Breaux

Senior Automation Control Technician