Case Study: Exelon Baltimore Gas & Electric achieves optimized fleet uptime and workflow efficiency with AssetWorks FleetFocus

Exelon Baltimore Gas & Electric - Customer Case Study

Exelon Baltimore Gas & Electric’s fleet administration relies on Senior Fleet Systems Administrator Sarah Sabastro to keep hundreds of assets running smoothly. Her challenge is to resolve software lockouts, mileage discrepancies and stalled work orders across eight shops while monitoring key success indicators so the fleet achieves maximum uptime and standardized processes.

Using AssetWorks FleetFocus—including PM forecasting and out-of-service reporting—Sarah performs daily inbox reviews, coordinates clean-up with shop managers, and analyzes mean time-to-service and forecasted maintenance from her laptop and phone. Her cybersecurity and networking expertise ensures data integrity; the result is more reliable asset life cycles, faster work-order closures, measurable KSIs and a collaborative, standardized fleet workflow that reduces downtime.

Exelon Baltimore Gas & Electric

Sarah Sabastro

Senior Fleet Systems Administrator