Case Study: Crédit Agricole Centre France achieves more efficient, soft-skill-focused recruitment with AssessFirst

Crédit Agricole Centre France - Customer Case Study

Crédit Agricole Centre France, part of the Crédit Agricole group, wanted to improve recruitment by moving beyond CVs and qualifications to better identify candidates with the right potential and soft skills. To address this challenge, it worked with **AssessFirst** and its predictive assessment platform, using tools such as Brain, Shape, and Drive alongside its ATS, TalentSoft.

With **AssessFirst**, Crédit Agricole Centre France built a customized predictive hiring model based on successful employee profiles, making the process more structured, faster, and more consistent. The result was a better candidate experience, stronger recruiter-manager collaboration, more effective interviews focused on soft skills, a **42% reduction in turnover**, and an **85% improvement in candidate experience**.

Crédit Agricole Centre France

Delphine Testud

Chargé De Recrutement