Case Study: DailyPay achieves over $1M in annual productivity gains with Assembled

DailyPay unlocks $1.1M in annual productivity gains with Assembled

DailyPay, a company providing on-demand pay solutions, faced challenges scaling its customer support operations due to an outdated tech stack and inefficient workforce management. To support its global growth, DailyPay partnered with vendor Assembled to implement a modern workforce management platform.

Assembled provided advanced scheduling, forecasting, and vendor management tools that integrated seamlessly with DailyPay's systems. The solution led to a 65% reduction in scheduling time, a 7% improvement in SLA performance, and $1.1 million in annual productivity gains. Assembled also helped DailyPay save 9,600 hours per month.

DailyPay