Case Study: Ace Sports Clinic achieves legendary patient experience and measurable business impact with AskNicely

How Luke and Ace Sports Clinic Turn Customer Feedback into Business Impact

Ace Sports Clinic, a group of holistic health care providers in the greater Chicago area, set out to create an unsurpassed patient experience and stronger, long-term relationships with clients. To better understand client needs and turn feedback into business impact, Ace Sports Clinic partnered with AskNicely to capture and act on patient feedback.

AskNicely’s feedback capabilities helped the clinic connect more deeply with clients and gain a clearer picture of what patients think about their care. Using AskNicely, Ace Sports Clinic strengthened communication, reinforced its ability to deliver pain-relief solutions, and created more “wow” moments when clients return to the activities they love — driving improved patient experience and business impact (no specific numeric metrics were provided).

Ace Sports Clinic

Luke Fuller

Osteopathic Manual Practitioner and Co-Founder