Case Study: Zzish saves time and boosts user engagement with AskNicely

How AskNicely transformed Zzish’s marketing efforts

Zzish, an education technology company, wanted a faster way to capture and use positive user feedback in its marketing efforts. Before working with AskNicely, the team spent time searching for reviews online and requesting permission to share them, which slowed down their ability to showcase customer stories.

AskNicely integrated with Slack to deliver real-time feedback alerts, automate the review-sharing process, and help the team act on insights immediately. As a result, Zzish saved more than an hour per day and increased interviews with both satisfied and critical users by 200%, enabling faster follow-up and stronger user engagement.

Zzish

Luis Pardo

Head of Marketing