Case Study: Wilson James achieves customer-led sales transformation with Artesian Solutions

Wilson James - Customer Case Study

Wilson James is a leading security, construction logistics and business services provider with more than 4,000 employees operating across 12 countries and serving sectors including Aviation, Construction, Energy, Manufacturing, Maritime and Technology. The business needed to deliver a transformative, customer-led sales strategy that would let its teams harness real‑time insights to exceed customer expectations and build stronger relationships.

By adopting Artesian, Wilson James gained real‑time customer, prospect, competitor and market intelligence—delivered via daily alerts, people insights and professional services support after a 30‑day pilot. The result was more effective lead generation and proactive engagement, consistently customer‑led meetings, greater sales team confidence and even improved risk management and due diligence.

Wilson James

Crawford Boyce

Group Growth & Development Director