Case Study: Beauregard Health System achieves 18% mammogram and 13% colorectal gap closure and major staff-time savings with Artera Conversation Flows

Leveraging Artera’s Conversation Flows, Beauregard Health System Closes Gaps in Care

Beauregard Health System, a rural health network serving over 45,000 patients with 35+ providers and 10 satellite clinics, faced tedious, manual outreach, low conversion rates for preventive screenings, and inconsistent patient messaging. To modernize outreach, the organization turned to Expanse Patient Connect and Conversation Flows (Flows) powered by Artera to automate reminders and deliver personalized, conversational messages.

Using Artera’s Flows and automation tools, Beauregard rapidly built and deployed tailored mammography and colorectal screening campaigns—led by Population Health Coordinator Nicole Clanton—adding internal mentions for targeted staff follow‑up. The Artera solution produced measurable impact: an 18% gap closure for mammograms and a 13% gap closure for colorectal screenings in two months, reduced call times from 5–10 minutes to about 30 seconds (saving roughly two weeks of staff time), and improved patient satisfaction with text-based communication.

Beauregard Health System

Nicole Clanton

Population Health Coordinator