Case Study: Groupon cuts crash rate to under 0.02% and protects $100k+ hourly mobile revenue with Apteligent

Groupon Generates $100k’s in Hourly Revenue with Apteligent

Groupon, a global leader in local commerce with over 80 million app downloads and more than six-figure mobile transactions every hour, faced the challenge of maintaining an exceptional mobile user experience across iOS, Android and other platforms. Platform fragmentation and the transparency of app-store ratings meant Groupon needed proactive, scalable crash and performance monitoring to protect revenue and customer satisfaction.

Groupon implemented Apteligent’s mobile app intelligence—using unified crash/error monitoring, breadcrumbs, staged 5% rollouts with real-time dashboards, proactive alerts, and service-dependency monitoring. The result: crash rates fell from above 1% to under 0.02%, troubleshooting time decreased, app-store ratings rose to 4.5+ stars, and Groupon safeguarded its six-figure hourly mobile revenue.

Groupon

Mike Burton

Head of Mobile Engineering