Case Study: Skipton Building Society achieves clearer portfolio insight and cost transparency with Apptio

Skipton Building Society reduces manual reporting with Apptio and Targetprocess in 3 integrations

Skipton Building Society, the UK's fourth largest building society, faced significant challenges in managing its IT portfolio and costs after transitioning to Agile. Their reliance on Finance-led spreadsheets resulted in a lack of a single source of truth, insufficient visibility into performance and spend, and inefficient, manual processes. To address this, they turned to Apptio, an IBM company, for a modern solution.

By implementing Apptio's Technology Business Management (TBM) and integrating it with IBM Targetprocess and Azure DevOps, Apptio provided Skipton with a unified view of strategy, delivery, and IT spend. The results included better cost transparency, a major reduction in manual effort, and faster, more confident decision-making. The solution established a trusted single source of truth, improved accountability across teams, and created momentum for a broader shift to data-led portfolio management.

Skipton Building Society