Apptio
132 Case Studies
A Apptio Case Study
Raiffeisen Bank International (RBI), a leading corporate and investment bank, faced growing complexity and a lack of financial accountability as its multi-cloud usage scaled across over 1,200 environments. The bank relied on native cloud tools and dashboards that lacked the granularity and business-oriented visibility needed for teams to take ownership of their spending and manage a complex internal chargeback process. To address this, RBI selected Apptio's IBM Cloudability for a unified cost management solution.
Apptio implemented IBM Cloudability alongside TBM Studio, which provided RBI with real-time, intuitive dashboards and a configurable multi-tier chargeback system. This solution delivered enhanced cost transparency, streamlined chargeback procedures, and empowered teams across 11 markets with data-driven insights. As a result, RBI shifted from central oversight to distributed ownership, allowing product teams to directly monitor their costs and implement optimizations, which improved accountability and supported the bank's cloud-first strategy.